Terms and Conditions

These standard terms and conditions apply to all projects undertaken by J² Web Design.

Payment Terms

A 50% deposit of the estimate total is payable immediately once it is agreed that work should begin. The remaining balance will be payable once work is completed to your satisfaction. We reserve the right to require payment in full before work begins.

This 50% deposit will be refundable only in the event that we do not begin work or if we fail to deliver on our obligations. If this contract is terminated by you, the client, through no fault of ours, the 50% deposit shall not be refundable.

Client Deliverables

You, the client, are responsible for delivering any materials necessary for completion of the project. This may include photographs, graphics, logos, written materials, etc. It is understood that delays in providing these materials will extend any agreed upon deadlines with no penalty to us. Should these materials not be provided, we reserve the right to bill for any partially completed work.

In order for the project to move forward as smoothly and quickly as possible, it may be necessary for us to have access to you or an assigned representative on a daily basis. This will improve the speed of approvals, revisions, and client deliverables.

Revisions

We understand that there will be revisions to the work along the way while we get things just the way you want them, and we are happy to offer you revisions for free. However, major revisions, redesigns or deviations from the original agreed upon design will be billed at a rate of $75.00 per hour. We reserve the right to limit the number of revisions on any given element to three (3), at which point hourly billing will begin.

Final Approvals

Once work is completed, you will have a period of five business days to review it and note any unsatisfactory elements in writing (this may include email). If such written requests are not received within this window, all work will be deemed approved and the final amount due will become billable immediately. Once work receives final approval, or is deemed to have received such, it cannot be subsequently rejected.

Unapproved Work

We will make every reasonable effort to complete to your satisfaction any work which does not meet with your approval. However, if we deem that you have been unreasonable in rejecting the work we reserve the right to consider your contract ended and take steps to recover any remaining balance.

Recovering Unpaid Monies

Any balance outstanding for more than 30 days will be considered in arrears. Should your website be active and hosted by J² Web Design, it will be deactivated at this time. Accounts with a balance outstanding for greater than 180 days will be sent to a third-party collection agency for recovery. You, the client, accept any affect to your credit as a result of these actions, should they become necessary.

Intellectual Property

It is the responsibility of you, the client, to obtain all necessary permission to use the materials you provide to us (such as photos, images, text, etc). You must agree to hold us harmless in any legal action which results from your failure to acquire these permissions.

Licensing

Upon full payment for our work, we grant you a license to use your website for the length of its existence.

Liability

J² Web Design is not responsible for the manner in which final products are used. Final products may include, but are not limited to: websites, graphics, photographs or written content. Any illegal activity resulting from the use of your website, or legal action stemming from your use of the website, are the sole responsibility of you, the client. When applicable, you the client may be granted ability to make changes to your website without our knowledge, and any changes of this kind are entirely outside the purview of J² Web Design.

Backups

You are responsible for maintaining your own backups, and J² Web Design will not be responsible for lost or stolen data.

Search Engine Rankings

While we do offer Search Engine Optimization as a service, we make no guarantees about a particular ranking on a given search engine. We will provide you with documentation to show that the work of optimizing the site has been done, but make no claims about results one way or another.

Hosting and Ownership of Domains

Unless otherwise agreed upon, all websites created by J² Web Design will be hosted by us. We are happy to direct any previously purchased domains to our hosting at no charge to the client. Any domains purchased on your behalf are your property. Should you decide that you would like to transfer your domain away from us, we will gladly do that for you.

E-Commerce

You are responsible for complying with all relevant laws relating to e-commerce, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify J² Web Design and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of Internet electronic commerce.

Non-Disclosure

We, J² Web Design, agree that we will not disclose any of your confidential information to a third party, nor will we divulge any of your industry-specific competitive advantage or “secret sauce” to a third party.

Attribution

By entering into an agreement for J² Web Design to create a website for you, you agree to have attribution to that effect placed in the footer of your website with a backlink to our homepage. Where applicable and/or desired, we will extend a link to your website on ours.

We reserve the right to add your website to our public portfolio unless a written request is made to the contrary.